Shipping Policy

Artist Responsibilities

• Securely package all artworks
• Arrange and pay for shipping
• Provide accurate shipping costs
• Supply tracking information to buyers

Packaging Requirements

• Protective wrapping and backing
• Waterproof covering
• "FRAGILE - ARTWORK" labeling
• Professional presentation

Shipping Timeframes

Domestic (Vietnam): 3-7 business days International: 10-21 business days

Mandatory Requirements

• Tracking numbers within 48 hours
• Insurance for items over 5 million VND (domestic) or 10 million VND (international)
• Customs documentation for international shipments